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Privacy Policy Last updated — October 18, 2026
At Ugency, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and safeguard the information you share when you visit our website or use our services.
Information we collect
Information you voluntarily provide: name, email address, phone number, company name, and business information shared through contact forms or consultations. We may also collect non-personal information such as browser type, device information, IP address and usage data to improve our services.
How we use it
- Respond to your inquiries and provide our services
- Communicate about projects, proposals and updates
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent or trade your personal information to third parties.
Data security
We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure or misuse. No online system can guarantee absolute security.
Third-party services & cookies
Our contact form uses FormSubmit to deliver your enquiry by email. Fonts are served by Google Fonts. These providers process requests under their own privacy policies. We do not send your form entries to a translation service.
Your colour theme and reading language are saved in your browser’s local storage. Translated page copy is served from our own website, without a live translation widget or tracking cookies. Machine translations are provided for convenience; the English Privacy Policy is authoritative.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We respond to reasonable requests in accordance with applicable laws. Changes to this policy will be posted on this page with an updated revision date.